Starting the Program
Understanding Your Membership
- Post-Purchase Onboarding
- Decided not to proceed? Here’s what to know
- Can I modify my Everlab plan?
- How do I request a refund?
- What happens after I confirm my plan?
- Does Everlab offer Full Body Scan?
Partner & Family Access
Memberships & Renewals
- How to Request a Refund or Cancel Your Membership
- Can I still access my Everlab App after my membership expires?
- I’m not ready to renew right now - Can I come back later?
- How do I cancel my membership?
- I received an email about booking a Member Check-In call - what is this?
- What happens to my health data if I don’t renew?
Company, Referrals & Comparisons
Add-ons & Customisation
- Whole Body MRI. Head-to-pelvis screening in a single scan.
- Skin Check. Specialist skin surveillance through MoleMap.
- Preventive Genetic Health Test. 184 genes, one clear picture.
- Pharmacogenetics. Medicine matched to your genetics.
- Heart Risk Snapshot. A direct measure of cardiovascular risk.
- Gut Microbiome Test. A detailed map of your gut.
GLP-1 Weight Management Program
- GLP-1 Weight Management Program
- What is included in the Everlab GLP-1 program?
- How is the Everlab GLP-1 program structured?
- When will I receive my GLP-1 medication? Delivery and shipping information.
- Why can I not see my GLP-1 questionnaire in my app?
- What if I am not home or away when my GLP-1 medication is delivered?