Getting started with your CGM

If a CGM is recommended as part of your program, it will be sent directly to your home. Here’s how the whole process works from start to finish.

How it works

1. During your Onboarding Consult, your Everlab doctor will recommend a CGM if it’s right for you.
2. You’ll complete a CGM consent task in the Everlab app.
3. Once consent is received, our Operations team will order and ship the CGM to your home.
4. When your device arrives, follow the setup instructions in your app timeline task to download the app, apply and sync your CGM, and start your WhatsApp food tracking.
5. Once you mark your CGM as “received” in the app, the option to book your Nutrition Review will automatically unlock.

When should I start tracking?

Begin your 7 days of food tracking (and CGM if recommended) once your device arrives.

Important — if you have a DEXA scan coming up: wait until after your scan before applying your CGM, as the device can interfere with scan accuracy. Once your DEXA is done, apply your CGM and start your 7-day tracking period.

What if my CGM hasn’t arrived?

If you were expecting a CGM and it hasn’t arrived, or you’re having issues with your device, contact us at [e-mail] and we’ll confirm the status or organise a replacement.

Why combine food tracking with CGM?

Pairing your food tracking with CGM data gives your Care Team deeper insight into your metabolic health, enabling more precise and personalised nutrition advice during your review.

---

Related articles

• What is a continuous glucose monitor (CGM)?
• Do I need to complete CGM tracking for my Nutrition Review?
• CGM device issues — errors, missing device, or ordering another