What records can't Everlab retrieve? – everlab

While Everlab retrieves a wide range of historical medical data from major Australian providers, there are certain records we are unable to access directly. However, you can still securely upload these documents yourself via your Everlab Dashboard.

Records We Can't Retrieve:

Overseas Medical Records:
Everlab cannot access international health records. If you've had tests or treatments overseas, you can manually upload these documents via your Everlab Dashboard.
Surgical or Doctor Reports:
This includes reports from GPs, specialists, or surgeons, such as:
- Post-operative notes
- Colonoscopy or gastroscopy reports
- Surgical reports
Records from Smaller or Private Providers:
Everlab does not retrieve records from private or less common providers, including:
- Independent pathology providers (e.g. iScreen, iMedical, Executive Health Services)
- Standalone DEXA scans or VO2 Max tests
- CT Calcium Scores from providers outside our network

If you have any of the above records, we strongly encourage you to upload them manually so our clinical team has the most comprehensive view of your health.

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